Sonos Soundbar and Samsung UN65MU8500 bought at Best Buy a month ago. Here is the problem: - Most of the time the HDMI ARC connection is not recognized and will not work (you can check the channel they're attached to from inside the multiroom app). Occasionally a Popping Burst will come out of all speakers. I also use a mode where it recodes bitstreams into 5.1 otherwise 7.1 discs sound very odd. Samsung hw-j6500; hw-j6501 curved soundbar, wireless subwoofer (ps-wj6500 / ps-wj6501) 7. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The audio being delivered by the soundbar would project depth with the sound being heard from around as well as above. Turn on the TV and Soundbar. Unplugged and plugged in the optical cable. The popping has disappeared. diagnostic #8262397 . Is my setup wrong. Soundbar issues with Netflix are a common issue and there are many ways to resolve it. Recently, however, I have started to notice a semi-regular "popping" or "tapping" sound coming from the soundbar's subwoofer when working in surround mode. We purchased a 65" 8 series recently and the popping is driving us nuts. This morning, it started making popping noises at random intervals in the back-right channel. —. However, I found that after a power cycle of the soundbar the popping sometimes disappears for several days before returning. Sonos Beam. December 2007 edited December 2007 in Help / Advice Forum. The popping noise is not loud ( probably around 50% of the peak audio volume) and increases/decreases in volume with the audio level. The popping noise occurs as the amplifier tries to produce more voltage than it can to meet the demands of the subwoofer. Very random. (My current setup has the same SSID for both). You will get an immersive 3D surround sound experience in the entire room. I'm going to try using another HDMI cable to connect the TV to my cable box. Did the new optical cable fix the popping issue? Ultra slim, sleek sound bar 32-inch sound bar is perfect for most of TVs, especially for 38" Or larger TVs. The popping noise occurs as the amplifier tries to produce more voltage than it can to meet the demands of the subwoofer. Reasons to buy. Samsung HW-J6500 User Manual (33 pages) . With expansion or contraction you may occasionally hear popping or cracking sound. Sound Tower. If you’re using a 3.5mm aux cable to connect to your sound bar, this is likely the culprit. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. I have Samsung 65" TV and assumed that this Samsung sound bar would work together with it flawlessly. Troubleshooting popping noise from tv/soundbar/roku. A popping noise from the subwoofer indicates a power mismatch in the circuit. I just figured it was my sound bar, or some electrical interference from other equipment. Samsung Televisions use a combination of metal and plastic material in their sets. Have a Soundbar 6000 with wireless subwoofer, connected to a 42 Olevia lcd tv. Can someone tell me how to stop the crackle/ static noise on my sound bar hooked up optically in front of LG C7P? Blueray : Audio settings set to bitstream. This ends up clipping the sound on every cycle. If I mute audio the popping stops. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. I use a J6500 soundbar plus 2 R1 speakers for surround sound on my Samsung TV. On the downside, it lacks a bit of sub-bass, which may be disappointing for fans of bass-heavy music like EDM and hip-hop. I use the multiroom app to setup surround group. I make minor adjustment to the R1 speaker levels to balance them properly (due to asymmetrical placement). I did have a similar issue after first installing the R1s. Doing resetting of the Samsung Soundbar is easy to perform and asks for following the required steps for it. If I switch the soundbar stand-alone with the TV, there is no popping sound. One of my neighbours has a CSR bluetooth audio dongle (That's what it says is connecting to my soundbar) but I don't know which one. Crackling, popping, and other sound problems can occur for a variety of reasons. The fact that other people are having this issue sounds like a manufacturing defect. It does not seem to do it all the time. You should be able to hear a very clear distinction between the channels. Use an optical cable between the tv and the soundbar. Can someone look into? Connecting a TV to the Soundbar Connect 1. Any solutions? Sorry that I can not help but i was coming here to ask the exact same question. Regular popping sound from HW-J6500 subwoofer when in surround group. Multiple placement options & two control way mount the 32-inch sound bar under your TV or just place on your TV cabinet. Now, when they're in a surround group attached to the TV, the SSID broadcast by the TV is also 5GHz. Take the soundbar out of the mix and the TV does not experience any popping. Same issue here. While the bar is pretty wide, the soundstage is about the same width and the bar doesn't do any tricks to widen it. 6. I will be watching this thread for answers. The best mid-range soundbar for Samsung TVs. Timing on the mp3 layer? If you can change to 2.5 ghz, good. FYI, the latest 2017 MU and Q Series firmware version 1230.0 addresses the pop noise issue and is available for download under the "Manuals and Downloads" section of the Support Page. Tried unplugging my soundbar, the TV is making the same crackling sounds itself, so the TV must be the issue, not the soundbar but I am willing to use both connected in the future, so they both must work as they should. Thanks, Q90T with QR850T Soundbar - TV keeps resetting to 'Adaptive' sound when changing inputs, powered off. There is a major problem related to connection to the TV and working in general. My issue is now solved - ensuring that devices are on 5GHz band fixed it. Everything worked well for 6 months, but now sometimes when changing the channel the soundbar makes a huge popping noise then looses audio. This seems really simple, but you’d be surprised how often it’s an issue. FUNCTIONS TV SOUNDCONNECT You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV SoundConnect function. The noise may also be due to loose connections in the circuit. One HDMI cord from tv to box. Your issue sounds slightly different and quite possibly the source audio is somehow not properly 5.1 encoded or being passed properly through the system. Crackling noise on Samsung DLP ... (but the re-set thing did not work for me i re set it a million times,so i gave up and got hdmi cable box and a sound bar,sounds just … I recently purchased a Samsung - 55" Class (54.6" Diag.) I have recently changed our wifi router and this only started occurring a few weeks after that. However, you can customize the sound of the bar using its four EQ presets and 7-band graphic EQ. Surround setup via the multiroom app. The popping noise is not loud ( probably around 50% of the peak audio volume) and increases/decreases in volume with the audio level. Replaced the HR54 connected to my Samsung HDMI and the new unit does the same thing. Others. I'm not sure if it is coincidence or not, however, I found that all my devices had connected to the 2.4GHz wifi instead of 5GHz. Hi - haven't got a solution I'm afraid but do have a question as I have a similar setup. If it begins to crackle and pop as you set it farther away, then it's interference. The Q Series, our flagship soundbar lineup for 2020, leads our trio of soundbar audio offerings and includes the Q800T, which won a 2020 CES Best of Innovation Award. As when you will be in the reset mode then you can reset easily the Samsung Soundbar to the settings of the factory. As soon as I regroup the R1s the popping resumes. The Samsung HW-Q70T is good for music. Sound bar works fine until commercials. Who knows, it may come back though. This soundbar has a well-balanced sound that should be suitable for most music genres. A power mismatch is not the only issue that causes a popping noise from the subwoofer. If Samsung or other users could chime in with possible soltions it would be helpful. With 9.1.4 Channel surround sound and 20 different speakers, it has enough power to deliver a true at-home cinema experience. Same thing with my 55" curved UHD set and m-4500 sound bar. Seems like a lot of people having this problem and theres no fix. 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